Communication Coach

Communicating On Camera

It’s hard enough engaging people face to face but when there’s a screen between us, a whole host of insecurities rise to the surface. Some people have no issue talking to a camera; for most of us it is problematic. Currently we are either relying on screens or phones to reach our colleagues and customers. It’s not easy to assess the impact we may be having on the person watching or listening to us.    

Do get in touch if I can help you or your people define, refine or re-think these much-needed online communication skills.

Communication Muscle

It can be hard work crafting the business relationships and working environment you need just to get on with your job!   Every day we’re either building, maintaining, repairing or strengthening an important relationship with a colleague or client so our communication skill needs to be in top condition.   Like any muscle, your communication muscle benefits from attention and exercise. 

Loud Isn't Everything

Over the past 30 years I’ve worked with many excellent business people who feel disadvantaged because they are quiet and naturally reserved. They can feel beaten down with feedback which questions their commitment just because they aren’t constantly “contributing” in the meeting.   Even the words “presence” and “presenting” make them recoil in horror. In my experience, the quietest people can become the most gifted communicators when they find and develop their most comfortable self. This lies at the heart of what we mean when we talk about people who have “presence”. Loud isn’t everything!

People Buy People

The way you present yourself and your ideas really matters to you and your organisation.  Whether you’re selling pasties, policies or your own potential; whether it’s a five-minute phone call, a fifteen minute meeting or a full formal presentation to clients or colleagues, the way you present yourself in your everyday dealings with others can have a lasting impact on your future, and your organisation’s success.  

The way you present yourself matters.

You Can't

Fake It

Actually, some people can! But instinct is a powerful tool. Think back to the last time you knew you were talking to someone who was only acting as if they were interested. What an exhausting life! All that effort to fake interest when they could be spending their time actually being in the present moment which would seriously enhance their relationship with you. A great communicator knows this.

How I Work

When I've understood what you and your team are trying to achieve, I will work with you to design a workshop which best fits your needs. Alternatively, you might want to choose one or more of my twenty popular modules to create your own tailored workshop. With my guidance, you will work on your chosen modules and get detailed feedback. After you’ve all had a chance to try out your newly refined skills back in the workplace, I’ll check on your progress and if you decide you and your colleagues want to move on to a coaching programme, together we’ll plan the best way to do that. It could be an intensive one-to-one programme stretching across a particular project. It could be a regular individual coaching appointment in the diary. It could be a series of days in the business year where different individuals book “drop-in” meetings for personal coaching. 

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We need to make it a perfect fit for you and your team.

The way you present yourself matters, and you'll have my support every step of the way.

My 20 Modules

1

Developing your professional presence

2

Designing a seamless presentation

6

Communicating meaning and relevance

7

Communicating complex ideas to people who don't know your subject area

11

Communicating simply and effectively who you are and what you do

12

Designing your promotion pitch

3

Being confident and articulate during meetings

8

Moving in a relaxed and professional manner with any group of people

4

5

Responding effectively rather than reacting immediately to situations

Increasing the power and impact of your voice

9

10

Telling engaging stories to make an important point

Using pause to increase impact and confidence

13

Being Concise

14

Stress

15

Presenting with and without notes

Being a purposeful listener

16

Delivering the kind of feedback that helps people develop their skills and confidence

17

Learning how to deliver difficult messages

18

Dealing with people when they appear difficult and ask difficult questions

19

20

Creating a powerful team presentation

Rehearsing an important presentation to the point where you can't wait to do it